Terms and conditions of use
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
- Copyright notice
2.1 Images belonging to RifWrapped are not meant to be distributed any circumstances unless you are a registered stockist of RifWrapped products. The RifWrapped name must remain intact on all images at all times – digitally, or otherwise.
2.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
- Licence to use website
3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) use our website services by means of a web browser,
subject to the other provisions of these terms and conditions.
3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
3.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
3.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
3.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
- Acceptable use
4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
- Registration and accounts
5.1 To be eligible for an account on our website under this Section 5, you must be a resident or situated in South Africa.
5.2 You may register for an account with our website by completing and submitting the account registration form on our website.
5.3 You must not allow any other person to use your account to access the website.
5.4 You must not use any other person’s account to access the website, unless you have that person’s express permission to do so.
- Cancellation and suspension of account
6.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation.
6.2 You may cancel your account on our website using your account control panel on the website.
- Limited warranties
7.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
7.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
7.3 To the maximum extent permitted by applicable law and subject to Section 8.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
- Limitations and exclusions of liability
8.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for fraud or fraudulent misrepresentation;
(b) limit any liabilities in any way that is not permitted under applicable law; or
(c) exclude any liabilities that may not be excluded under applicable law.
8.2 The limitations and exclusions of liability set out in this Section 8 and elsewhere in these terms and conditions:
(a) are subject to Section 8.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
8.3 To the extent that our website and the information and services on our website are provided, we will not be liable for any loss or damage of any nature.
8.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
8.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
8.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
8.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
- Breaches of these terms and conditions
9.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g) suspend or delete your account on our website.
9.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking including without limitation creating and/or using a different account.
10.1 We may revise these terms and conditions from time to time.
10.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby wave any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
10.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
11.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
12.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
12.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
- Third party rights
13.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
13.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
- Entire agreement
14.1 Subject to Section 8.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
- Law and jurisdiction
15.1 These terms and conditions shall be governed by and construed in accordance with South African law.
15.2 Any disputes relating to these terms and conditions shall be subject to the exclusive OR non-exclusive jurisdiction of the courts of South Africa.
- Our details
16.1 This website is owned and operated by RifWrapped.
16.2 You can contact us:
(a) using our website contact form;
(b) by email, using the email address published on our website firstname.lastname@example.org
Courier is done at your own risk. We package as carefully as possible but mistakes do happen.
RifWrapped has a no return or exchange policy.
All products have a production time and no urgent orders will be taken on.
Frequently asked questions:
Do you trade from home? We work from home but we are not available during normal trading hours. We have set collection times and days which will be communicated via email or our social media platforms.
Can I pay cash when I collect? Unfortunately we do not allow for cash on collection as we prefer to not keep cash on the premises. Payment also confirms your order, many times clients place orders and we keep it aside, but they never collect. To ensure that nobody’s time is wasted and products are kept aside that could be sold to somebody who is actually interested in purchasing, we require payment upfront. Card facilities and cash is accepted at open days, pop ups and the various markets that you can find us at.
Can I pop in throughout the day? As we are a one person show, we cannot be available whole day for pop ins as this would severely cut into our production times. Pop in dates and times will be announced and advertised on our social media pages
If I order online can I still collect? Yes you can. If you’re based in Cape Town and would like to collect you can enter your province and a local pick up option will pop up on checkout. Once your order is done we’ll notify you about collection. Collection times change weekly and are based on availability during the week.
How do I contact you? We have a WhatsApp number and email address listed on our website. We will respond to all enquiries in a timely manner, during work hours.
If I order today can I collect tomorrow? As soon as payment has been made and remittance has been sent, we will let you know as soon it is ready for collection. We do recommend that you do order at least 48 hours in advance to avoid any disappointment.
I’ve sent an email and haven’t received a reply? All emails sent after hours or over a weekend will be responded to during our working hours (Monday-Friday 9am-5pm). We endeavour to reply to all emails but we sometimes miss them and if this is the case please resend it. We are sometimes busy with production and do not reply immediately but we will reply at our earliest convenience.
ON A FINAL NOTE,
- the website was created to allow people to order online and see all items we sell in one space as well as giving you access to all our scarf tutorials and being able to book us for scarf styling online as well
- all emails sent after hours will be attended to during trade hours (Monday-friday 9am-5pm). All emails sent over a weekend will be responded to by the following Monday.
- production time on all items are between 3-5 working days. The only time production will increase is when stock is out of stock and I need to restock
. •all orders require upfront payment. Production only begins once payment is received. No goods will be released without payment. When payment is made a remittance must be sent for record purposes.
- Set collection times are allocated, if you opt for local pick up. Otherwise we offer door to door courier both locally and nationally at an extra cost, courier time is between 2-4 days.
•the online store is updated as regularly as possible and is a way to see all products in one place with prices.